A benefits tracker for the 73% of transformations that never prove ROI

73% of organizations never measure whether their software implementation actually delivered value. Not because the value wasn't real, but because nobody built the structure to track it past go-live — benefits get estimated in the business case, then the tracking stops the moment the program moves to the next initiative.

That is what makes Value the hardest of the six AMIGA dimensions to manage well. People, Process, Technology, Data, and Governance all have visible failure signals — a missed deadline, a broken integration, an escalation nobody resolved. Value fails silently: the transformation ships, everyone moves on, and whether it actually worked becomes a question nobody circles back to answer.

This template exists to make that circling back structural rather than optional. Categorizing benefits as hard or soft, financial or operational, keeps the reporting honest instead of collapsing everything into one inflated ROI number. Assigning an owner and a harvesting timeline to each benefit is what turns 'we expect this to save $2M' into something someone is actually accountable for delivering.

Benefits realization is a multi-year exercise, not a go-live milestone. The dashboard is built for the reporting cadence that runs long after the delivery team has moved on — which is exactly the point where most organizations stop looking.