AMIGO PlatformRisk Audit
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The Framework

Six dimensions.
One model.

Most platforms manage three — People, Process, Technology. Programs fail on the other three. AMIGA covers all six.

01Governance
02People
03Process
04Technology
05Value
06Data

Three are table stakes. The other three — Governance, Value, Data — are where 65–70% of transformations fail.

01The gap

Three dimensions ship software.
Six ship transformation.

Roughly 65–70% of transformations fail to meet expectations. They rarely fail on the dimensions everyone watches. They fail on the three left unmanaged.

What most platforms cover
  • PeopleSoftware ships. Adoption decides whether it lands.
  • ProcessCodified flow. RACI clarity. Automated where it earns it.
  • TechnologySalesforce-native. AI-instrumented. Built to be audited.
Where 65–70% fail
  • GovernanceDecisions stall waiting for an owner. The program drifts for weeks while no one is accountable for the call.
  • ValueThe benefits in the business case are never measured — so no one can prove the program paid off.
  • DataBad data poisons the new system from day one. The silent killer of go-lives.

AMIGA closes the gap by managing all six as one model — not three disciplines and three afterthoughts.

02The six dimensions

Every pillar. Every failure mode it prevents.

Each dimension carries its own capabilities and its own consequence when it is skipped. Together they cover the full surface area of a transformation program.

01
The decision layer

Governance

Where every transformation starts — or never recovers.

Capabilities
RAID ManagementPhase GatesFinancial ManagementChange ControlSteering CommitteeDecision Logs
Without it

Decisions stall waiting for an owner. The program drifts for weeks while no one is accountable for the call.

02
The adoption engine

People

Software ships. Adoption decides whether it lands.

Capabilities
Stakeholder MappingCommunications PlanChange ChampionsTraining TracksAdoption MetricsResistance Heat Map
Without it

The system goes live and no one uses it. The change was built, but it was never led.

03
The operating model

Process

Codified flow. RACI clarity. Automated where it earns it.

Capabilities
Process DecompositionWorkflow AutomationRACI ManagementSOP LibraryOperating ProceduresException Handling
Without it

Handoffs break, bottlenecks multiply, and deadlines slip with no warning until it is too late.

04
The execution stack

Technology

Salesforce-native. AI-instrumented. Built to be audited.

Capabilities
Interface DesignChange TrackingEnvironment ManagementSystem DefinitionAI IntegrationCutover Playbook
Without it

Integrations fail in production. Cutover becomes a war room of surprises nobody planned for.

05
The proof of payoff

Value

Benefits realization. Tracked, not promised.

Capabilities
Benefits TrackingKPI ManagementROI CalculationValue HarvestBenefits RealizationOutcome Dashboards
Without it

The benefits in the business case are never measured — so no one can prove the program paid off.

06
The single truth

Data

Migration design. Lineage. Quality rules that hold.

Capabilities
Migration DesignData CleansingQuality RulesMaster Data GovernanceData LineageReconciliation
Without it

Bad data poisons the new system from day one. The silent killer of go-lives.

03Framework to delivery

The dimensions are the what. The stages are the when.

AMIGA defines the six dimensions you have to manage. AMIGO’s five-stage journey decides when each one carries the weight — from initiation through cutover and benefits harvest.

Stage 01
InitiateGovernance · Value
Stage 02
PlanGovernance · People · Process
Stage 03
Design & ImplementProcess · Technology · Data
Stage 04
TestTechnology · Data · People
Stage 05
Cutover & HarvestTechnology · Value · Governance
04Where it lives

One framework, applied three ways.

AMIGA is not a slide. It runs through everything AMIGO does — the consultants who lead your program, the software that encodes it, and the book that teaches it.

Applied

AMIGO Consultants run it

Senior practitioners lead your program against all six dimensions — not just the three a system integrator is comfortable with.

See consulting services
Operationalized

AMIGO Software encodes it

Every one of the 46 platform features maps to an AMIGA pillar, on one Salesforce-native data model. The framework is the architecture.

Explore the software
Taught

The book teaches it

The AI Project Manager works through all six dimensions across 13 chapters, with 260+ AI use cases mapped pillar by pillar.

Read about the book
Put the framework to work

See all six dimensions running in one platform.

Walk through how AMIGA covers every failure mode of your transformation — from the business case to benefits realization — on a single data model.
  • 6 dimensions, one Salesforce-native data model
  • 46 platform features mapped to the framework
  • 260+ AI use cases across every pillar